[Topic] Problem with log on

We have installed AgileTrack with MySql database successfully and after some hard work we have been able to launch the Webstart client. The admin/admin login works (using JSONRPC). Then we create a test user test/test. We launch the client again and then try this new user. We always get the following error:
"Login failed. Usernamemay be invaid, or database connection is not functioning"

The serverside doesnot report any problem. The log file is not updated with any error (for that matters does it ever get updated !!)

Can anyone help plz?

Thanks,
Partha

—Posted by partha on Nov 21, 2006

I haven't been able to reproduce this problem. Could you please give more information about your configuration—AgileTrack version, operating system version, Java version, etc. The current version of AgileTrack is 0.8a. In older versions, there was a known password problem but it's been fixed for a while now.

A log file should exist on both the server and client, though it doesn't sound like a logged error is happening, so probably nothing is in the log. I've added some additional logging with will be included in the 0.8b client when it is released in a few days. If nothing else, when 0.8b is release, try connecting again and any errors should end up in the client log.

Using Webstart to launch the client is a unique approach, but if you've been able to connect as admin, there is no reason another user shouldn't work.

Has anyone else encountered such a problem?

—Posted by Adam Lane on Nov 24, 2006 at 8:16:28 AM


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